There may be a few reasons that you don’t have food benefits on your account:

  • You may have purchased all of your foods for the month. You can check your “Purchase History” on your WICShopper app to see what foods have been purchased recently.
  • Check to see if you have an appointment with us scheduled soon. If you don’t have your next WIC appointment scheduled or aren’t sure, call us at 360.854.0435. Please leave us a quick message if you get through to the voicemail. We will usually make your next appointment very close to your “Last Day to Use”.
  • If you have a new card or your card has been replaced, be sure to go to the settings menu in the WIC Shopper app and click “Manage Cards”. You can check that your card number in your app matches your current WIC card.