I’m having trouble using my EBT card.

There is a comprehensive brochure with instructions and FAQs on using your EBT card on the DSHS forms page. You'll find the brochure near the bottom of the page under Pamphlets. It is also known as Form 22-310.

I’m having trouble using my EBT card.2023-05-24T17:47:24+00:00

What can I buy with EBT?

Most grocery items such as fruits, vegetables, meat, poultry, fish, dairy, breads, cereals, snack foods, dry and canned goods, and non-alcoholic beverages are available to buy with your Basic Food benefits. You can even buy seeds and plants that will produce food. You CANNOT buy: alcohol, tobacco products, vitamins, medicines, supplements, live animals, hot foods,

What can I buy with EBT?2023-05-24T03:09:47+00:00

How much $ will I receive?

The amount of Basic Food you can receive is based on how many people are in your household, your countable income, and monthly living expenses such as housing, utilities, child support, and medical costs. Maximum benefits are: Household Size Maximum Benefit 1 $281 2 $516 3 $740 4 $939 5 $1,116  

How much $ will I receive?2023-05-24T03:08:11+00:00

What happens if I forget to report a change in income?

If your income goes over the eligibility level, and you forget to report it for a couple of months, you may owe DSHS money back for the benefits you used that you were not eligible for. To avoid this, follow the rules and report any income changes by the 10th of the following month.

What happens if I forget to report a change in income?2023-05-24T03:07:24+00:00

How long do I receive my benefits? My income changed, what do I need to do?

You’ll receive benefits if your household is eligible based on your income. Basic Food benefits are certified for up to 12 months. Basic Food households must report when their income increases to over 130% of the federal poverty level. Households do not have to report any other income changes until the mid-certification review (6 months)

How long do I receive my benefits? My income changed, what do I need to do?2023-05-24T03:06:32+00:00

When will my benefits start?

If you qualify, your benefits start from the date your application is received.

When will my benefits start?2023-05-24T03:05:56+00:00

I’m stuck on hold with DSHS – how do I get through?

Unfortunately, due to staffing shortages at DSHS, it has been difficult for applicants to get through to DSHS and the wait times on the phone have been long. These tips can help you secure your interview faster: Call in the morning right when they open at 8 a.m. Avoid calling on Mondays Avoid calling the

I’m stuck on hold with DSHS – how do I get through?2023-05-24T17:36:51+00:00

Am I eligible for expedited service?

Generally, Basic Food Applications are processed within 30 days. Depending on circumstances, some households may be eligible to receive basic food benefits within seven calendar days of DSHS receiving your application. Some conditions where you may qualify for expedited service: If you have gross monthly income under $150 and have available liquid resources (cash, bank

Am I eligible for expedited service?2023-05-24T03:04:47+00:00

I’ve applied, now what?

After submitting an application, DSHS requires an eligibility interview by phone or in person to verify the info on your application. During the interview, DSHS will: Explain program rules Ask you questions about the information on your application Ask you for proof of your identity and family income Give you a copy of your rights

I’ve applied, now what?2023-05-24T03:03:41+00:00

If I can do this myself, why am I calling you?

Firstly, our friendly, non-judgmental staff will work with you and your schedule to fill out the application over the phone. If you get disconnected or need to reschedule, we will accommodate and adjust. We will pre-screen you to determine if you are eligible before we start the application process, which can save you time and

If I can do this myself, why am I calling you?2023-05-24T03:03:01+00:00
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